Frequently Asked Questions

There are two ways we process payments:

  1. You can pay for your course securely on our website with your Credit Card.
  2. If this is for a large number of employees, the first step would be to determine the number of users you will have using the courses. Based on that, we can discuss a discount on volume purchase. Once decided, you can issue us a P.O for the amount you require and we can invoice you against the P.O as users are added.

We accept Visa and MasterCard on our website, and cheque or direct deposit for orders placed with our office.

To register your employees, we would simply need their first and last name, their email address, and their position at your company. Access to the courses would be given the same day.

We have multiple choice questions throughout each module and assignments in each work book. So, there are means to ensure people are watching the courses and absorbing the information.

Our current clients have not expressed a need for formal testing after each module. The items referred to above seem to do the trick but we could see if there is something we could do for your organization.

Yes, you have access to them for a set period of time and they can be watched as often as you like during that period.

Yes, we can make one or two modules available to you for viewing.

Our training is more geared to basic engineering and not so much to understanding specific standards. As an example, we teach how to calculate forces on a pole by hand and in the examples, we reference metric units and Canadian standards. So, students should be able to easily adjust the examples to imperial units.

Our system is set to ensure that every second of the video is watched. This is how managers can be sure students are watching the whole video, and not stopping after answering the quiz questions. If someone stops before the actual end of the video is reached, the system will not issue them a certificate.

Yes, if you complete and send the form to the right, we will be able to verify that each quiz question for that module was answered correctly and we will be able to manually issue a certificate.

The length of each course ranges from 20 minutes to an hour and 20 minutes.

No. E-Worx courses are designed to meet the needs of a broad range of people working in the Power Distribution sector, including trainees, frontline technicians and utility personnel as well as engineers. Many people at different stages in their careers and from a wide variety of jobs within the industry have successfully completed – and benefitted from – E-Worx training.

Yes, our Power System Fundamentals Course for Non-Technical Staff was specifically designed to provide employees in support and managerial positions with a basic understanding of power delivery systems. This course is also useful for people who work for businesses that serve or partner with power distribution companies.

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